Institutional Customers: Quick Start Guide

Last updated: April 2, 2026

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Here's a quick guide on what you need to know about our platform to get started: 

1. How can I fund my account?     

  You can fund your Paxos account with either USD ur supported crypto assets. 

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Please visit our help center for more details on our fees, limits and schedules. Please note that we provide Maker rebates going up to -3 bps. 

Funding with Supported Crypto Assets

Kindly note the supported crypto assets:

  • USDP / PYUSD (ERC-20 & SPL) 
  • PAXG (ERC-20)
  • BTC
  • ETH
  • LTC
  • BCH
  • AAVE (ERC-20)
  • UNI (ERC-20)
  • LINK (ERC-20)
  • MATIC (ERC-20)

Please note that PAXG is supported as an ERC-20 based tokens at this time. USDP / PYUSD are supported as ERC-20 on the Ethereum blockchain and on the Solana blockchain as SPL tokens. Please be very careful when depositing crypto to your Paxos account. 

To fund your Paxos account with supported crypto assets, please follow these steps

 

 2. Frequently Asked Questions           

            1. Can I add access for Multiple Users to my Paxos account? 

            2. How can I update my Institution's name? 

            3. How can I request a Tax Form? 

            4. How can I transfer my assets out of Paxos? 

            5. How can I get access to the itBit Digital Asset Exchange to trade cryptocurrency?

 

3. How can I ask for help?     

First, go to the Help Center and search for the key words related to your inquiry: 

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If you cannot find the answer you were looking for, simply reach out to our team by clicking on "Submit a Request" at the top right corner of the Help Center page.